Join Our Team!

Reports to: Director of Operations

Terms: Full-time

Position Overview

This is a hands-on position, which entails data entry as well as supervision of the Accounting Assistant, oversight of all accounting tasks, and providing accounting services for 10 separate entities (1 management company and 9 HOA’s).

Duties and Responsibilities

Responsibilities of this position cover a wide range of financial, operational and budgetary areas including:

• Manage all daily accounting operations including accounts payable, accounts receivable, purchasing, payroll and all other required reporting for 10 business entities
• Manage data import and export functions in QuickBooks Enterprise
• Prepare all daily, weekly, monthly, quarterly and year end reports as required
• Financial, budgetary preparation and reporting
• Regular monitoring of bank balances and cash flow
• Preparation of monthly journal entries
• PST and GST tax reporting and filing, collection of required information for CRA
• Non-Resident tax reporting and filing
• Maintaining an efficient and secure filing system, both manual and digital
• Identifying potential opportunities for further simplification and automation
• Management of employee healthcare/benefits, company insurances and leases
• Preparation of requested reports and schedules for external financial review and tax preparation
• Attendance at AGM to present annual financial statements and budgets

Experience and Qualifications:

• Bachelor’s Degree in Accounting
• Extensive experience with QuickBooks Enterprise
• Knowledge of Canadian Tax Law
• 3-5 years of experience in accounting
• Ability to work independently and drive processes
• Microsoft Excel experience with use of pivot tables, formulas, and functions
• Knowledge of related-business structures is an asset

With 10 properties around Whistler, Whiski Jack Resorts provides a year-round ‘home away from home’ for our guests and owners. We are looking for friendly and enthusiastic staff who are passionate about providing a memorable Whistler experience.

RESPONSIBILITIES:

• Execute all opening and closing duties including running night audit reports
• Answer phone calls and emails from guests and owners
• Troubleshoot Wi-Fi/TV issues over the phone
• Handle Guest issues in an efficient and timely matter, otherwise referring the matter to management
• Book and confirm rental guest reservations
• Book and confirm Owner reservations and float week dates
• Confirm future reservations with owners
• Arrange for online check-in for guests and owners
• Maintain Day Review log
• Prepare online and in-person check-ins for all guests and owners
• Process credit card holds and owner maintenance fee payments
• Accurately record keys and parking passes
• Liaise and assists all other departments as needed or assigned

SKILLS & ABILITIES:
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include:

• Computer proficiency in Microsoft Word, Excel and Outlook
• Excellent customer service skills
• Ability to take initiative and effectively adapt to change

WHAT WE OFFER:

• Year-round, full-time position
• $1,000 annual recreation credit
• Staff housing available
• Family and friend’s accommodation rates

A great and supportive work environment with other motivated, kind and fun staff and an appreciation of work-life balance.

MAIN RESPONSIBILITIES:

• Frequent driving between 9 Whiski Jack properties
• Prepare and unload daily linen deliveries
• Responsible for organization and general cleans of storage areas
• Collects laundry bags and helps Housekeeping team distribute heavier items
• Inspects assigned rooms, and reports any problems found to Manager and/or other departments as needed
• Maintains assigned company vehicles in good and presentable order
• Assist guests with a high level of customer service
• Refill chemicals and amenities
• Take supplier deliveries
• Assists with cleaning common areas
• Day-to-day reporting with management
• Performs other duties and various projects as requested

WE OFFER:

• Full-time, year-round position
• 4 x 10hr shifts (3 days off!)
• $1000 annual Recreation Credit
• Regular staff events

Ideal candidates will have a clean and current BC Drivers License, and the ability to lift and carry 25kgs (55 pounds). You will also be organized, able to work independently, and have excellent customer service skills.

OPTION: Junior Houseperson $16.50/hr

Same as above, does not require a drivers license or experience – we will train you.

Reports to: Maintenance Manager

Terms: Full-time (40hrs per week)

POSITION OVERVIEW

The Maintenance Technician ensures that all assigned day-to-day maintenance is carried out in a safe and professional manner, is alert to Owner and Guest needs and helps make their stay the best possible experience. This role also ensures all work areas, vehicles and workshops are kept clean, safe and organized.

MAJOR AREAS OF RESPONSIBILITY

• Performs and/or monitors maintenance and preventative maintenance projects.
• Responds to all unit safety concerns.
• Supports departmental maintenance programs and executes daily, weekly and monthly checklists.
• Assist management in specifying proper supplies and equipment for operations.
• Makes sure that all equipment and tools are maintained in a clean and workable condition.
• Deals with guest related concerns.
• Maintain the units in good repair by performing various tasks related to a variety of trades including: carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure attractive and well-maintained units.
• Must possess knowledge of basic hand/power tool operation.
• Clean and maintain pool and spa areas.

QUALIFICATIONS AND EXPERIENCE

• Previous construction or resort maintenance.
• Valid driving license.
• At least 6 months experience in a similar capacity.
• Should have basic understanding of electrical, plumbing, painting and carpentry concepts.
• Be able to work in a standing position for long periods of time.
• Ability to satisfactorily communicate in English with guests, management, coworkers and vendors.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to solve practical problems.
• Ability to work well under pressure and handle multiple tasks at once.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs and lift and/or carry or otherwise move packages, boxes, and luggage.
• Punctuality and regular and reliable attendance.
• Honesty and Integrity

TO APPLY

Please send an up to date resume and cover letter to: paul@whiskijack.ca (if available include relevant reference letters and trade certificates).