PLAN YOUR PERFECT VACATION - 1 844 957 7368 or BOOK ONLINE                  

Privacy Policy

We are committed to protecting your privacy and the security of information you provide to us. Whiski Jack Resorts will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure.

WJR respects and complies with the Canadian Privacy Statutes, the EU General Data Protection Regulations (GDPR) and the United States Privacy Act.

We encourage you to read this Privacy Policy carefully when using our websites or services or transacting business with us. By using our website, you are accepting the practices described below:

Information collection

We may collect personal information that can identify you such as your name and email address and other information that identifies you. When you provide personal information through our website, the information may be sent to servers located around the world.

Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner. This may include identifying information, such as your name, address, email address, telephone/fax number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.

Information from other sources. We may also periodically obtain both personal and non-personal information about you from other, WJR business partners, contractors (such as Expedia) and other third parties and add it to our account information or other information we have collected. Examples of information that we may receive include: updated address information, reservation history, and additional demographic information.

Use of cookies and other technologies to collect information. When you visit our website, our authorized service provider may use technology to personalize your online experience including information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. You may choose to review your privacy settings and remove this technology, including cookies and web beacons. However, please note that you may not be able to sign in or use some of the interactive features offered on our website. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Use of collected information

We may use information that we collect about you to:

  • – process your reservation and perform services that you have requested;
  • – manage your account and provide you with customer support;
  • – perform research and analysis about your use of, or interest in, our products, services, or content;
  • – communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or another WJR business;
  • – develop and display content and advertising tailored to your interests on our site;
  • – verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • – enforce our terms and conditions;
  • – manage our business and perform functions as otherwise described to you at the time of collection.

Financial information. We may use financial information or payment method to process payment for any purchases made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

With whom we share your information

We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

  • Authorized service providers that perform certain services on our behalf. These services may include providing travel services, processing reservations, processing credit card payments, providing resort services, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • Business partners. By making reservations or purchasing other products on our website which are provided by third parties (such as travel insurance), you consent to our providing your personal information to these business partners. Sharing this information with our business partners may allow them to contact you using the email address or other contact information you provided.
  • Public Forums and Other Interactive Features. Please be aware that when you disclose personal information through a chat room, forum, message board, news group or Facebook feature on our website, the information may become public and accessible to all or part of the website community. In addition, when you choose to make a posting on such services, certain personal information may be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose your personal information, or any other information, on the website. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH THIS WEBSITE VIA THESE FORUMS OR OTHER INTERACTIVE FEATURES. Please note that we reserve the right, but have no obligation, to republish content posted in these areas. In the event that you encounter any website user who you believe is improperly collecting or using information about you or other users, please contact us at admin@whiskijack.ca

We also may disclose your information:

  • If we are required to by law from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Third party service and links

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Privacy issues and concerns & altering or correcting information

At any time, you may review, alter or remove any personal information, including the permitted uses of your personal information, by contacting Whiski Jack Resorts.

You will be given the opportunity, in any commercial email that we send to you, to opt out of receiving such messages in the future. Once you request to be removed from these communications, you must opt back in as we are not permitted to do this for you. We may send you other types of transactional and relationship email communications, such as reservation confirmations, service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.

Security and data storage of your personal information

Whiski Jack Resorts takes the protection of the personal information you provide very seriously. Personal information collected is stored in password-controlled servers with limited access. When passing information over the Internet through forms or other web services, information is protected through the use of encryption, specifically through the use of the Secure Socket Layer (SSL) protocol. However, perfect security on the Internet does not yet exist and we cannot warrant that our transfer of data is impenetrable or invulnerable to hackers. Internal data is shared through secured transmissions and maintained in secured databases.

Whiski Jack Resorts may hire certain outside contractors to perform services or functions on our behalf (such as web development and graphic design). We will only provide those companies the personal information they need to complete the desired service. They are not permitted to use customer information for any other purpose and are obligated to keep your customer information confidential.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

How to contact us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email as follows: admin@whiskijack.ca